Leading Consultants and Training Providers for the Tourism & Hotel Industry | Mystery Shopper Programme | Game Lodge Staff Training | Front of House Training | Housekeeping Training | Butler Training | Waiter & Waitress Training | Hotel & Resort Training | Restaurant Training | Customer Service Training | Turnaround Strategies
On-site training will save you money. You cut on travel and accommodation expenses for your staff. We travel to your establishment and deliver training...
We deliver bespoke and high-quality consulting service and training for tourism & hospitality businesses that are flexible, cost-effective, and scalable. Whether you are a small B&B, guest house, restaurant, boutique hotel, lodge, or a medium-sized to big hotel or resort, no business is too small or too big for us. Our consulting services include (but are not limited to) pre-opening training, the mystery guest program, customer service training, and turnaround strategies for businesses who are looking to improve customer service, increase occupancy and revenue.
Tourism & Hospitality consultancy and training is our game. Since 2011, we have been providing high-quality consulting service and on-site hospitality training to safari lodges / game lodges, resorts, hotels, boutique hotels, luxury villas, guest houses, restaurants. Sam Hospitality is the preffered hospitality consulting and training provider. We offer on-site and bespoke consulting and training services to hospitality businesses in South Africa, Lesotho, Eswatini, Mozambique, Botswana, Namibia, Zambia, Zimbabwe, Angola, Malawi, Tanzania, Kenya, Ethiopia, Ghana, Nigeria, Türkiye and many other countries.
Is your hospitality business under-performing, in distress or you simply want to take it to another level?
Do you need to groom your processes and financials to improve efficiency? Our team of hospitality professionals can devise a definitive turnaround strategy for small to medium hospitality businesses that can deliver service excellence and noticeable financial results.
Sam Hospitality is a leading hospitality consulting and training provider in South Africa. Our team of experts bring 60+ years' experience in the tourism & hospitality field. Our success has been a direct result of our unwavering commitment to high-quality service and fierce loyalty to our clients. We position ourselves as strategic partners with our clients and always act in the interest of our clients, looking for ways to go the extra mile to bring more benefits to them than we are contracted for. We have helped many hospitality business owners and managers turn their businesses around, whether it be through improved operations and processes, financials and cost saving measures ot staff training and development. Talk to us today and let us take your business to the next level.
Our identification of our client's objectives helps us to do the walking for them but in their shoes, not ours. We believe in taking ownership over every project as if it was our baby. With our of hospitality professionals bringing more than 60 years combined experience in the hospitality field, a successful journey is almost always guaranteed!