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Top Hospitality Short Courses in Cape Town - Sam Hospitality
Looking to boost your career in the hospitality industry? Sam Hospitality in Cape Town offers a range of short courses designed to elevate your skills and opportunities. From waiter and housekeeping courses to front office and management training, we have the perfect course for you.
Boost Your B&B Bookings: 3-Day Marketing Course for Guest House and Boutique Hotel Owners in Johannesburg and Cape Town
Discover how to significantly increase your B&B, guest house, or boutique hotel's occupancy rates with our 3-day intensive marketing course in Johannesburg and Cape Town. Learn from industry experts about social media advertising, PPC, OTA management, and more.
Two-Day Course Plan: Restaurant Management Basics
Jumpstart your journey in restaurant management with this structured two-day course plan, offering practical insights on operational efficiency, staff management, financial planning, and creating a stellar dining experience.
Advanced Management Skills Course for Restaurant Managers | 2-Day Intensive Program
Fast-track your journey to exceptional leadership in the restaurant industry with this 2-day intensive Advanced Management Skills Course. Designed for restaurant managers seeking to refine their strategies and foster high-performing teams, this course covers crucial aspects of effective restaurant management and team productivity.
2-Day Intensive Hotel Front Office Manager Course Across Major South African Cities & On-Site Training
Discover how our 2-day intensive course can transform your front office operations and enhance guest experiences in South Africa's top cities and at your premises.
1-Day Upselling Training for Restaurant Waiters | Boost Revenue & Customer Satisfaction
Empower your restaurant waitstaff with the skills to effectively upsell, enhancing customer experiences and significantly boosting your revenue. Our specialized 1-Day Training is designed to make an immediate impact.
Hotel Front Office Responsibilities | SOP
Hotel Front Office Responsibilities | SOP The front office department is the nerve centre of every hotel. Regardless of the size, each hotel relies on the front office department to efficiently run its operations.   This department is at the core of every hotel operations. The primary responsibilities of front office include: Taking guests reservations Co-ordinating with various departments prior to guests’ arrival Dealing with guests check-ins and check-outs Handling financial transactions Handling guests’ complaints and requests   Personal requirements for working in hotel front office In order for you to succeed in the front office, you need to have the following requirements: Be friendly, courteous and helpful at all times. Be able to assist guests with minimum Engl...