Housekeeping is one of the most important departments in the hospitality industry. Whether you are managing a hotel, resort, lodge, B&B, guest house, villa or Airbnb, when guests book their stay in your establishment, they expect to find rooms spotlessly clean and dust-free.
This article will help hospitality room attendants maintain high standards of cleanliness when dusting guest rooms. If you are managing the housekeeping department, housekeeping training is important to ensure highest standards of service.
We will look at the following:
As a room attendant, dusting is part of your daily repertoire. Perform dusting in a clockwise manner, starting from the door. This will help you in ensuring that not areas are overlooked.
Remember to use the correct colour coded cloths when dusting and damp wiping to prevent cross-contamination.
Fun fact: Guests usually check behind the TV for dust. Be sure to attend it without fail. LOL
Are you working in the housekeeping department? Where are you based? Did you find this article helpful? We would like to hear from you. Please leave a comment below.
Hospitality Coach • Speaker • Consultant