The success of every organization depends largely upon the quality of service and dedication of its workforce.
We are proud to present this 3-day course, aimed at equipping customer contact staff with the skills to deliver high quality service.
Book Your Staff This Amazing Course and Be Rest Assured That They Will Take Care of Your Customers.
The course is packed with practical modules to help take service standards to the next level.
The course will start at 9am - 3pm on all days
Instructor-led training with real life simulations
Printed training material
Light lunch will be served
Trainees will receive certificates
In the 3 days, we will be covering the following modules:
Maintaining effective relationships with other staff members
Health, hygiene and professional appearance
Monitoring customer satisfaction
This course is suitable for the following:
Restaurant hosts / maitre d
Restaurant Supervisors and Managers
Front Office Supervisors and Managers
Staff earmarked for supervisory or management roles
R2 500 per person
SAVE 10% when you book 4 or more staff