60+ Years Combined Hospitality Experience Call/ WhatsApp: +27 82 765 9238 Email: training@hospitalitycourses.co.za
Our guest house management courses are designed to help individuals who want to own and/ or manage a guest house /B&B or individuals who are already in the game. We will give you all the necessary tools to run a successful small accommodation establishment, whether you are managing it for someone or you are the owner. Our courses are designed by industry experts and are filled with practical solutions and ideas, tried, tested, up-to-date, and ready to be implemented.
Not only do we just provide you with training, but we will also help you all the way to understand each module/ topic and whenever you have any questions, we are just an email or phone call away. This is the best and most practical guest house management training to be ever offered in Southern Africa.
Our guest house management courses are delivered in 2 ways;
On-site Guest House Management - We come to your venue. 3 days
This is a distance learning course completed in 6 months.
You study in the comfort of your own space.
No travel and accommodation expenses.
We send you notes and assignments via email. We also have a WhatsApp number +27 82 765 9238 which you can use to communicate with us at any time, should you have any questions.
From time to time, we also hold virtual classes via Zoom, Skype, or WhatsApp, where we address all questions you may have and extra information.
Our guest house management distance learning course takes 6 months to complete.
Please fill in the form below to get more information on the course fees.
You can register and start studying anytime.
This is a distance learning course. You study in the comfort of your own space.
We send you training material via email and you submit assignments via email.
There are many skills that you will learn from the guest house management course.
You will learn how how to start a successful guest house/ B&B business in Southern Africa
The legislation regarding owning a guest house
Basic management principles
Sales & Marketing for small accommodation establishments
Facilities management
Tools to increase occupancy and revenue
Basic financial management
How to position and price your guesthouse
Competitor analysis and market research
How to work with Online Travel Agencies (OTAs) and other booking agencies and dealing with other suppliers
A winning website
The importance of delivering excellent customer service
Staying ahead of your competition
The role of a guest house manager
Monitoring check-ins and managing housekeeping and food & beverage departments
Dealing with customer complaints and responding to inquiries
Security, health, and safety
Excellent customer service
Pre-opening checklist for establishments not yet opened.
Individuals who wish to open and manage their own guest house, bed, and breakfast, boutique hotel, or small lodge
Current Guest House owners who wish to improve efficiency, occupancy, and revenue
Individuals who wish to manage guest houses, B&Bs and Boutique Hotels
Current guest house managers who want to learn the skills to successfully run a profitable accommodation business
Our guest house management course is applicable for most countries including South Africa, Lesotho, Eswatini, Botswana, Zimbabwe, Mozambique, Namibia, Malawi, Zambia, Uganda, Angola, Kenya, Tanzania, Ghana, etc.
See below the benefits of studying our guest house management course:
You will be able to make a sound decision on where and how to position your guest house business
Perform basic management principles
Perform basic financial management
Understand inter-cultural differences
Perform sales & marketing for the guest house business
Effectively work with Online Travel Agents (OTAs) and get the best out of them
Organize, plan, budget effectively
Price your guest house correctly
Plan your breakfast menu and save costs
Manage staff, front office, and housekeeping
The guest house management distance learning course takes 12 weeks to complete.
You do not sit for exams, however, it is important to complete all assignments and submit them in time. To pass, you have to get 80% on your assignments.
No, you do not need matric to study the Guest House Management Course. However, you must be able to communicate in English as the courses are delivered in English.
By studying our guest house management course, we promise that you will gain all the necessary skills to run a profitable guest house business, whether it is yours you are running it for somebody else. We understand the tourism and hospitality business in Southern Africa and what you require to succeed. Our facilitators and trainers are experienced in the hospitality field.
To have a detailed look at our guest house management course, please click here
You will find all the information about our course.
If you would like us to train your staff, please click below: