On-site Training in all Provinces of SA.        Call/ WhatsApp: +27 82 765 9238      Email: training@hospitalitycourses.co.za

We offer on-site training to B&Bs, Guest Houses and Villas in all Provinces

On-site Training

Over the years, we have provided top-notch on-site training to B&Bs and Guest Houses throughout South Africa and neighboring countries. Our game lodge training programs are easy to understand, practical, and guaranteed to take your game lodge staff to the next level. Let us provide training to your guest house staff while you focus on the bigger things.

Pre-opening Training

Are you opening your B&B shortly? Whether is it a game lodge in a private game reserve or a lodge in town, we will help you with customized B&B staff training throughout the  pre-opening phase. Our services include the development of tailored standard operating procedures (SOPs), training for your B&B staff, development of policies, and many more other services.

Refresher Courses

 

Our guest house staff refresher courses are very unique. First, we assess your lodge-specific requirements and then we work to develop tailored training programs to suit your specific needs, not the one-size-fits-all kind of approach. Our clients are happy with our service. Let us train your B&B staff to deliver beyond 5-star service.

Front Office Training

 

Your Front Office is one of the most important departments of your business. This department is the first point of contact between your establishment and your guests. You can lose a lot of money due to unprofessional front desk staff. Let us train your team and make them proud ambassadors of your brand. 

 

 

Our B&B/ guest house from office training takes 2 days. We come to your establishment to conduct the training on-site.

Housekeeping Training

 

The reason why you have the B&B / guet house business is to accommodate your guests. Housekeeping plays and important role in making sure that the guest rooms and other areas are clean and comfortable for your guests to use. Untrainedhousekeeping will cost you money. Let us train your housekeeping team.

 

Our B&B/ guest house housekeeping training takes 1-2 days. We come to your establishment to conduct the training on-site

  B&B and Guest House Training

Our Approach to B&B/ Guest HouseTraining

We believe that there is a strong need for ongoing B&B/ guest house training to keep up with the ever-growing demand and high expectations.

 

Ongoing training and staff support will ensure that high standards are kept. Whether you are a B&B, Guest House, Small Lodge or Boutique Hotel, we will deliver professional training to your staff, on-site. Yes, we come to your establishment, in all the provinces of South Africa. Take advantage of our guest house training special now and get your staff profesionally trained. Trained staff result to increased revenue. 

 

We walk the journey with you and work hand-in-hand to identify current training needs and deliver the same. As a B&B or guest house, you need to set a budget for staff training and development. A research has shown that hospitality establishments that invest in staff training have high staff retention.

 

Here is a list of our guest house training offerings:

 

Our training is fully tailored to suit your unique service standards and culture. We offer onsite training to guests houses in all the provinces of South Africa. Establishments trained by us have professional staff and increased revenue. 

 

Guest Houses Trained By Us Deliver Highest Service Standards And Achieve Excellent Guest Reviews

Our training is unique. Staff trained by us deliver the highest service standards. Top-class guest service is our language and it is what we impart to your team. Trained staff result to increased revenue and profits. 

 

We have vast experience in training hsopitality business in South Africa and other countries. Establishments trained by us deliver the highest service standards and achieve excellent guest reviews from sites like Tripadvisor, Booking, com, and many more.

 

Identifying Your Game Lodge Training Needs

First and foremost, we need to understand your business and how it operates. We discuss with each company management to identify a program that will best achieve each company’s objectives.

 

We understand that each game lodge is unique and aims to offer a unique experience to its guests. We thrive to provide you with the training you need, and not what we think you need.

 

What is the duration?

Our guest hosue training duration is informed by your needs. It can be anthing from 1 day to 5 days. Contact us and tell us your needs, then we will give you a quote and precise duration. 

 

Our success has been a direct result of unwavering commitment to high service standards and fierce loyalty towards clients. We position ourselves as strategic partners with our clients and always act in the interest of our clients, looking for ways to go the extra mile to bring more benefits to them than were contracted for. 

 

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