This is a 1-day training delivered on-site at your establishment. Front office is the face of the company. This course deals with the importance of a professional appearance when dealing with guests in a way which this enhances the image of the company. Suitable for all tourism & hospitality businesses.
On completion, the learner will be able to:
This course is suitable for:
This short course is designed for new and existing staff working in the tourism and hospitality industry.
Duration for this course is 1 day for existing staff, however, we need more time for new staff that do not have the experience. Minimum number required for on-site training is 8 staff. Contact us now for a quote.
This course is designed to help all staff to understand the importance of health, hygiene and professional appearance.
Here are the topics covered in this course: