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Madikwe Hillhouse Receives Our On-site Housekeeping and F&B Training

We had the great pleasure to travel to Madikwe Hillhouse to offer our on-site housekeeping and food & beverage training. The training took 4 days and was well received. 


Housekeeping Training

Our housekeeping training covered the following:

  • Removing all bed coverings from beds

  • Sanitizing

  • Handling soiled and unsoiled linen

  • Turning mattresses

  • Bed making procedures

  • Dealing with customer property

  • Turndown service

  • Preparing to service guest bedrooms

  • Cleaning materials

  • Entering the guest bedrooms

  • Preparing areas and surfaces for cleaning

  • Cleaning departure bedrooms

  • Cleaning stayover rooms

  • Cleaning unoccupied rooms

  • Cleaning guest bathrooms

  • Cleaning surfaces

  • Replenishing guest supplies/ complimentary items

  • Completing the cleaning of the guest bedroom areas

  • Checking and maintaining environmental control systems




Food & Beverage Training

Our food & beverage training covered the following:

  • Basic spirits

  • Vermouth

  • Aperitifs

  • Digestives

  • Sherry & port

  • Liqueurs

  • Beers & ciders

  • Cordials

  • Breakfast service

  • Lunch/ high tea service

  • Dinner service

  • Tea and coffee service

  • Drink service

  • Cocktail service

  • Wine knowledge and service




We wish to thank the Management and staff for the wonderful opportunity. If you would like training for your game lodge staff, email us today or call us. We offer on-site training in all areas. Check out our game lodge training special