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10 Essential Steps for Impeccable Hotel Room Cleaning: A Housekeeping Guide
Learn the art of hotel room cleaning with our comprehensive guide on the 10 essential steps that housekeeping professionals follow to achieve impeccable cleanliness and guest satisfaction.
How to Clean your Airbnb Unit | Property Cleaning Procedure SOP
How to Clean Your Airbnb Property | Housekeeping Procedure for Airbnb Properties | SOP   Airbnb is growing and proving to stay. While the number of may be on the decline, the demand keeps growing globally. For one reason to the other, more local and international travelers opt for Airbnb properties than the traditional hotels. This calls for Airbnb hosts to up their cleaning standards to satisfy the ever-growing demand. Most Airbnb units are either apartments, villas, cottages, houses, etc. Cleaning an Airbnb unit is not similar to cleaning a hotel room or to cleaning for your boss in his/ her private home.  Here are the steps to clean your Airbnb property: Step# 1 - Prepare your cleaning material, chemicals and equipment Step# 2 – Check for Airbnb property items Step# 3 - Remove...
Guest Bathroom Cleaning Procedure in Hotel Housekeeping | SOP
Guest Bathroom Cleaning Procedure in Hotel Housekeeping |SOP When cleaning a guest bathroom, it is important to follow a sequence of cleaning to ensure that no areas or surfaces are forgotten. Warmth and moisture in bathroom areas encourage the spread of bacteria, and could also cause mould or mildew and unpleasant smells. All surfaces must be thoroughly cleaned to ensure that bathroom and toilet areas are hygienic and free from harmful bacteria and chemicals. Following the correct procedures will also ensure that cleaning is carried out in a logical manner, to avoid waste of time and waste of chemicals. Guest bathroom cleaning training is usually conducted at the job to help you perform your job effectively. Mr. Samkeliso Nkwanyane, our hospitality coach, speaker and consultant breaks i...
Room Cleaning Procedures in Hotel Housekeeping | SOP
Room Cleaning Procedures in Hotel Housekeeping | SOP Room attendants play an important role in the organisation because of their visibility, their guest contact, and their responsibility for clean, hygienic and comfortable rooms. All of these convey a critical message to guests. You are responsible for the hygiene, safety, maintenance and appearance of your areas. The housekeeping team plays a greater role than any other department in ensuring that the rooms product meets the conditions that guests need and expect.   Housekeeping employees are required to maintain a high standard of personal hygiene and a professional appearance because of their role in servicing guest bedrooms, and because of their visibility.   As a member of the housekeeping department you will be required to com...
How to Maintain the Housekeeping Service | Executive Housekeeper SOP
How to Maintain the Housekeeping Service | Executive Housekeeper SOP   The executive housekeeper must be able to maintain the housekeeping standards through effective staff management and procedures. The housekeeping department is one of the most important departments in the hotel industry, yet very demanding.   The duty of the executive housekeeper is to direct and control housekeeping operations and staff in the housekeeping department. Regardless of the size ot the hotel or resort, an executive housekeeper, co-ordinates between housekeeping crews to inspect assigned areas to ensure standards are met. As an executive housekeeper it is important to manage many priorities and demands and be able to solve problems and support your team to deliver highest quality of service standards. ...
Hotel Housekeeping Bed Making Procedure | SOP
Hotel Housekeeping Bed Making Procedure | SOP   Hotel beds must be presented neatly and professionally.  Guests will always appreciate comfortable and neatly made beds.  It is part of our job in the hospitality industry to make sure that we do everything we can to make the guest’s stay a happy one. It is not enough to have OK service; the service must be excellent so that the guest will keep coming back. Preparing for Bed Making:   First put on your gloves before stripping the bed. Remove soiled bed linen from the bed, making sure that the soiled linen doesn't touch your body. This includes the duvet cover, flat sheet, fitted sheet, pillowcases, etc. Look at the mattress pad/mattress protector to see if it is stained, torn, or damaged. If it is not straightening make sure the ma...