Elevate Your Customer Experience with Us        Call/ WhatsApp: +27 82 765 9238      Email: training@hospitalitycourses.co.za

10 Essential Steps for Impeccable Hotel Room Cleaning: A Housekeeping Guide
Learn the art of hotel room cleaning with our comprehensive guide on the 10 essential steps that housekeeping professionals follow to achieve impeccable cleanliness and guest satisfaction.
How to Clean a Airbnb Unit | Property Cleaning Procedure SOP | 2025
How to Clean a Airbnb Unit | Property Cleaning Procedure SOP | 2025
Guest Bathroom Cleaning Procedure in Hotel Housekeeping | SOP | 2025
Guest Bathroom Cleaning Procedure in Hotel Housekeeping |SOP | 2025
Room Cleaning Procedures in Hotel Housekeeping | SOP | 2025
Room Cleaning Procedures in Hotel Housekeeping | SOP | 2025
How to Maintain the Housekeeping Service | Executive Housekeeper SOP
How to Maintain the Housekeeping Service | Executive Housekeeper SOP   The executive housekeeper must be able to maintain the housekeeping standards through effective staff management and procedures. The housekeeping department is one of the most important departments in the hotel industry, yet very demanding.   The duty of the executive housekeeper is to direct and control housekeeping operations and staff in the housekeeping department. Regardless of the size ot the hotel or resort, an executive housekeeper, co-ordinates between housekeeping crews to inspect assigned areas to ensure standards are met. As an executive housekeeper it is important to manage many priorities and demands and be able to solve problems and support your team to deliver highest quality of service standards. ...
Hotel Housekeeping Bed Making Procedure | SOP
Hotel Housekeeping Bed Making Procedure | SOP | 2025   Hotel beds must be presented neatly and professionally.  Guests will always appreciate comfortable and neatly made beds.  It is part of our job in the hospitality industry to make sure that we do everything we can to make the guest’s stay a happy one. It is not enough to have OK service; the service must be excellent so that the guest will keep coming back. Preparing for Bed Making:   First put on your gloves before stripping the bed. Remove soiled bed linen from the bed, making sure that the soiled linen doesn't touch your body. This includes the duvet cover, flat sheet, fitted sheet, pillowcases, etc. Look at the mattress pad/mattress protector to see if it is stained, torn, or damaged. If it is not straightening make sure...