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10 Smart Ways Restaurants Can Boost Revenue Without Raising Prices
Food costs are climbing, competition is fierce, and raising prices can drive customers away. So how can restaurants stay profitable without scaring off diners? The answer lies in smart strategies that boost revenue without touching menu prices. In this post, we’ll explore 10 proven ways to make your restaurant more profitable—starting today.
7 Proven Ways 5-Star Safari Lodges in South Africa Can Deliver World-Class Guest Experiences
Luxury safari guests expect more than beautiful views and Big Five sightings—they want to feel seen, valued, and completely wowed. In this post, we’ll uncover 7 proven ways that top South African safari lodges consistently deliver world-class guest experiences, even in the heart of the wild.
A Step-by-Step Staff Induction Plan for Safari Lodges
Your guests expect 5-star service—even in the most remote corner of the wild. But how do you deliver that when your new staff don’t know the ropes yet? The answer: a rock-solid staff induction plan. This blog breaks down exactly how to onboard new team members in a safari lodge environment—step by step.
Guest Experience Audits in Safari Lodges: The Secret to 5-Star Reviews
Luxury in the bush is more than thread counts and designer decks—it's about how guests feel. A guest experience audit is your secret weapon to uncovering service blind spots and fine-tuning every touchpoint, from check-in to checkout. In this blog, we break down what audits are, why they matter, and how top lodges are using them to boost their reputation.
Staff Training & Service Standards in Remote Safari Lodges: The Key to 5-Star Hospitality
Many remote safari lodges dream of offering five-star service, but location and staff turnover make it a challenge. This blog breaks down why consistent staff training, skill cross-training, and culture-building are non-negotiable—and how some lodges are winning the game by focusing on their teams.
Samkeliso Nkwanyane – The Man Behind Sam Hospitality’s 100+ Lodge & Hotel Training Success
Samkeliso Nkwanyane, founder of Sam Hospitality , has helped over 100 lodges and hotels in South Africa, Tanzania, the Maldives, Eswatini, and Lesotho raise their service standards. From waiter and housekeeping training to front-office excellence and leadership coaching, his hands-on programs are redefining guest experiences across Africa and beyond.
Sam Hospitality: Proud Member of FEDHASA – Raising the Standard of Hospitality Training
Sam Hospitality: Proud Member of FEDHASA – Raising the Standard of Hospitality Training At Sam Hospitality, we take pride in being recognized as the preferred training provider for high-end lodges, hotels, and restaurants across South Africa and beyond. Our mission is simple yet powerful: to elevate service standards in the hospitality industry through tailor-made training solutions that empower staff and enhance guest experiences. We are also honored to be a proud member of the Federated Hospitality Association of Southern Africa (FEDHASA) – the leading voice and industry association for hospitality businesses in the region. This membership reflects our commitment to industry excellence, compliance, and continuous professional development.   What We Do at Sam Hospitality Since 2011...
How to Build a Formidable Team of Waitrons That Skyrockets Your Restaurant Revenue
How to Build a Formidable Team of Waitrons That Skyrockets Your Restaurant Revenue Running a restaurant is more than just serving food—it’s orchestrating an experience that keeps guests coming back and spending more. Yet, many restaurant owners overlook one of their most powerful revenue engines: their waitrons. Your waitron team is not just there to deliver plates—they are the heartbeat of your guest experience and the frontline of your revenue strategy. When well-trained, motivated, and strategically managed, waitrons can increase average spend per table, speed up table turnover, enhance guest loyalty, and ultimately, skyrocket your revenue. In this comprehensive guide, we’ll explore practical, never-before-shared strategies to transform your waitrons into a formidable, revenue-gene...
Top 10 Interior Designers & FF&E Procurement Specialists for Safari Lodges in South Africa
Top 10 Interior Designers & FF&E Procurement Specialists for Safari Lodges in South Africa Designing a safari lodge in South Africa is about more than just architecture — it’s about creating an unforgettable guest experience through interiors and finishes. From bespoke furniture and luxury textiles to eco-friendly fittings that reflect the wild surroundings, Interior Design and FF&E (Furniture, Fixtures & Equipment) Procurement play a pivotal role in turning a lodge into a world-class destination. Here’s a list of the top 10 interior designers and FF&E procurement specialists in South Africa to help you bring your lodge vision to life.   1. Fox Browne Creative Fox Browne Creative is an award-winning studio specializing in luxury safari lodge interiors and turnkey FF&E procurement. T...
Top 10 Tent Architecture & Structure Suppliers for Safari Lodges in South Africa
Top 10 Tent Architecture & Structure Suppliers for Safari Lodges in South Africa When designing a safari lodge in South Africa, not every accommodation has to be a brick-and-mortar building. Luxury tents and modular structures are becoming a preferred choice for developers looking for eco-friendly, flexible, and cost-effective solutions that blend seamlessly into nature. The right tent architecture and structure supplier can help you create luxury tented camps, semi-permanent lodges, or exclusive-use suites that meet international hospitality standards. Here’s our list of the top 10 tent architecture and structure suppliers in South Africa for your safari lodge project.   Top 10 Safari Lodge Tent Architecture & Structure Suppliers 1. Bushtec Safari Bushtec Safari is Africa’s leadi...
Top 10 Main Contractors & Builders for Safari Lodges in South Africa
Top 10 Main Contractors & Builders for Safari Lodges in South Africa Building a safari lodge in South Africa is unlike any other construction project. Remote locations, environmental sensitivity, and the need for luxury finishes demand a specialized team of contractors and builders who understand both hospitality and off-grid construction. From eco-friendly foundations to luxurious guest suites and bomas, choosing the right main contractor ensures your project runs smoothly, stays within budget, and meets the high expectations of safari guests. Here’s a list of the top 10 main contractors and lodge builders in South Africa who specialize in safari lodge construction.   Top 10 Safari Lodge Main Contractors & Builders in South Africa 1. Mettle Construction Mettle Construction is kno...
Babanango Game Reserve Staff Receive 9-Day Intensive Training from Sam Hospitality
Sam Hospitality Trains Housekeeping and Front of House Teams at All Four Babanango Game Reserve Lodges
Luxury Safari Lodge Training | Thornybush, Saseka & Simbambili Elevate Service Standards
Transform Your Safari Lodge Service! 🏆 Thornybush, Saseka & Simbambili Lodges just perfected their butler & front-of-house service with our world-class training. Elevate your lodge’s hospitality standards today! 📧 training@hospitalitycourses.co.za
The Anza Lifestyle Lodge Elevates Guest Experience with Sam Hospitality’s World-Class Training
Sam Hospitality, a leading hospitality training provider, delivered comprehensive onsite training in Front Office, Housekeeping, Restaurant Service, and Customer Service Excellence. This program empowered the lodge’s team with essential skills to enhance guest interactions, refine service delivery, and uphold the highest hospitality standards.
Enhancing Service Excellence in Retirement Villages Across South Africa
We offer specialized short training programs for retirement villages in South Africa, focusing on front-of-house, housekeeping, and front office roles. Our training enhances service quality in luxury retirement homes like Auria Retirement Living and Riverside Manor. Request a quote at training@hospitalitycourses.co.za.
How to Start a Restaurant Business in South Africa – A Complete Guide
Starting a restaurant business in South Africa requires careful planning, legal compliance, and a strong business strategy. From registration and licensing to marketing and menu planning, this guide covers everything you need to know.