Book Training for your Staff Here  

 

🌐 Sam Hospitality – Onsite Hospitality Training Nationwide

⭐ 5-Star Onsite Hospitality Training – Onsite in All Areas

 

Trusted by hundreds of hotels, lodges, guest houses, restaurants, and coffee shops across South Africa.
Delivered at your property by experienced facilitators nationwide.

 

Why Choose Sam Hospitality?

Your staff are the face of your business. Whether it’s the warm welcome at reception, the spotless guest room, or the service at the dining table, guests remember the experience.

At Sam Hospitality, we help you build teams that deliver world-class service standards every day.
We bring training directly to you – affordable, practical, and tailored to your team’s needs.

 

What We Offer

We provide a full range of onsite training for hospitality businesses, including:

✔ Customer Service Excellence Training – professional behavior, guest communication, complaint handling
✔ Housekeeping Training – room cleaning, turn-down service, towel folding, attention to detail
✔ Waiter & F&B Service Training – upselling, table service, beverage knowledge, professionalism
✔ Front Office Training – check-in/out process, reservations, telephone etiquette, guest handling
✔ Butler Training – luxury service, discretion, and world-class standards for high-end properties

👉 Minimum 8 staff per session.

 

Nationwide Coverage

Our professional facilitators are based in:
📍 Gauteng
📍 Port Elizabeth
📍 Cape Town
📍 Durban
📍 Nelspruit
📍 Bloemfontein
📍 Rustenburg
📍 Richards Bay
…and many other areas across South Africa and beyond.

 

Testimonials – 5 Stars 🌟🌟🌟🌟🌟

🗣 Talley Smith, Lodge Manager, KwaZulu-Natal
“What an amazing course and trainer! Extremely knowledgeable in the hospitality industry and truly excellent interpersonal and teaching skills. We all had an incredible time; learned so much and had fun doing it. Our team finished the course with fantastic new skills and a positive, inclusive, confident and wonderful energy. Thank you Sam! :)”

⭐️⭐️⭐️⭐️⭐️

 

🗣 Christel de Bruin, Coffee Shop Chain Owner
“The training was engaging, practical, and tailored to meet the specific needs of our team. Sam’s expertise and enthusiasm have noticeably improved the confidence and professionalism of our employees. Highly recommend for anyone looking to enhance their customer service skills!”

⭐️⭐️⭐️⭐️⭐️

 

Book your onsite training today and experience the Sam Hospitality difference.

About Sam Hospitality

Founded in 2011, Sam Hospitality has trained hundreds of hospitality businesses across South Africa and beyond – from boutique guest houses to 5-star safari lodges and international hotels.

 

We are committed to raising service standards in the hospitality industry through practical, engaging, and results-driven training.

 

POPIA Compliance & Privacy Notice

In accordance with the Protection of Personal Information Act (POPIA), Sam Hospitality and HospitalityCourses.co.za are committed to protecting your personal information.

1. Collection of Personal Information
By completing this form, you consent to us collecting your personal information, including your name, contact details, business information, and training requirements.

2. Purpose of Collection
Your information will be used solely for:

• Responding to your enquiry
• Preparing quotations and proposals
• Communicating regarding training services
• Booking and delivering training

3. Confidentiality and Security
We take reasonable steps to ensure that your personal information is protected against loss, misuse, unauthorised access, disclosure, or alteration.

4. Sharing of Information
Your personal information will not be sold or shared with third parties, except where necessary to deliver our services (e.g. travel arrangements), or where required by law.

5. Your Rights
You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Withdraw your consent at any time

6. Data Retention
Your information will be retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

7. Contact
For any privacy-related queries or requests, please contact:
📧 training@hospitalitycourses.co.za

8. Consent
By submitting this form, you acknowledge that you have read and understood this Privacy Notice and consent to the processing of your personal information in accordance with POPIA.