60+ Years Combined Hospitality Experience Call/ WhatsApp: +27 82 765 9238 Email: training@hospitalitycourses.co.za



Trusted by hundreds of hotels, lodges, guest houses, restaurants, and coffee shops across South Africa.
Delivered at your property by experienced facilitators nationwide.
Your staff are the face of your business. Whether it’s the warm welcome at reception, the spotless guest room, or the service at the dining table, guests remember the experience.
At Sam Hospitality, we help you build teams that deliver world-class service standards every day.
We bring training directly to you – affordable, practical, and tailored to your team’s needs.
We provide a full range of onsite training for hospitality businesses, including:
✔ Customer Service Excellence Training – professional behavior, guest communication, complaint handling
✔ Housekeeping Training – room cleaning, turn-down service, towel folding, attention to detail
✔ Waiter & F&B Service Training – upselling, table service, beverage knowledge, professionalism
✔ Front Office Training – check-in/out process, reservations, telephone etiquette, guest handling
✔ Butler Training – luxury service, discretion, and world-class standards for high-end properties
👉 Minimum 3 staff per session (from R1999 per person).
Our professional facilitators are based in:
📍 Gauteng
📍 Port Elizabeth
📍 Cape Town
📍 Durban
📍 Nelspruit
📍 Bloemfontein
📍 Rustenburg
📍 Richards Bay
…and many other areas across South Africa.
🗣 Talley Smith, Lodge Manager, KwaZulu-Natal
“What an amazing course and trainer! Extremely knowledgeable in the hospitality industry and truly excellent interpersonal and teaching skills. We all had an incredible time; learned so much and had fun doing it. Our team finished the course with fantastic new skills and a positive, inclusive, confident and wonderful energy. Thank you Sam! :)”
⭐️⭐️⭐️⭐️⭐️
🗣 Christel de Bruin, Coffee Shop Chain Owner
“The training was engaging, practical, and tailored to meet the specific needs of our team. Sam’s expertise and enthusiasm have noticeably improved the confidence and professionalism of our employees. Highly recommend for anyone looking to enhance their customer service skills!”
⭐️⭐️⭐️⭐️⭐️
💡 From R1999 per person, per day
Book your onsite training today and experience the Sam Hospitality difference.
Founded in 2011, Sam Hospitality has trained hundreds of hospitality businesses across South Africa and beyond – from boutique guest houses to 5-star safari lodges and international hotels.
We are committed to raising service standards in the hospitality industry through practical, engaging, and results-driven training.