Are you opening a resort shortly? Talk to us for pre-opening staff training and other services to your resort. Our pre-opening services are specifically tailored to each resort management needs. This means we have a common target in terms of resort standards.
Our facilitators are experienced in the hospitality field. We position ourselves as strategic partners and always act in the best interest of our clients, looking for ways to go the extra mile to bring more benefits to them than we are contracted for.
Let us train your resort butlers to exceed guest expectations. Our butler training can take 5 - 10 days, depending on your requirements and setup.
Whether you are running a small or big resort, we will work shoulder to shoulder to give the best possible waiter training.
We understand that each resort is different. Our training is tailored to your standard operating procedures and is done according to your schedules, at the venue you choose. Talk to us now and let us give your waitrons top training on-site.
We believe that there is a strong need for ongoing training for your staff to keep up with the ever-growing demand. Most resorts believe that staff needs just a once-ff training then they will manage, which quite honestly doesn't yield the intended. We believe that staff training every 6 months will keep staff well informed and motivated to provide more than 5-star service. Ongoing training and staff support will ensure that high standards are kept. Our resort staff training facilitators are experienced in the field and will help your team get to speed with international standards.
We work hand-in-hand with you to identify current training needs and deliver the training that your resort needs, not what we think you need. As a resort, it is important to set an annual budget for staff training and development, not only because there's high staff turnover in the hospitality field, but because research has shown that hospitality establishments that invest in staff training achieve excellent guest reviews, high occupancy, and more profits. We offer the best 5-star resort training. Try us and see if we can't increase your revenue and guest satisfaction.
We train the following resort departments:
Looking for the best on-site resort staff training providers Gauteng, KZN, Limpopo, Mpumalanga, Eastern Cape, Northern Cape? Then talk to us. Our resort training programs are designed for any resort to improve customer service drastically. Our resort training center is based in Benoni, Gauteng, but we offer our resort training courses online. Whether you would like your team to come to our resort training facility or you want us to come to you, we have no problems.
We provide onsite training to resorts in any of the following places: South Africa, Lesotho, Mozambique, Zambia, Angola, Namibia, Mauritius, Seychelles, Kigali, Zanzibar, Ghana, Morocco, Dubai, Abu Dhabi, Qatar, Bahrain, Canary Islands, Maldives, Bali, The Bahamas, Cuba, Chile, France, Italy, Spain, UK and many more other areas. We regard ourselves as one of the top Resort & hospitality academics in Africa.
We are confident that our training is of superior quality and we commit that we will not just train your staff, but also monitor the effect of our training. Let us train your resort employees to be proud ambassadors of your brand.
First and foremost, we need to understand your business and how it operates. We discuss with each company management to identify a program that will best achieve each resort's objectives, standards, and timeframes. We understand that each resort operates differently and aims to provide a unique experience to its guests, hence we work with you before and after the training to gather the information that will help us deliver unique training that is tailored to suit your specific needs, standard, and clientele.
Over the years, we have trained plenty of resorts, and our experience has helped us to become one of the top resort staff training providers. We are committed to building the profile and performance with our clients. Our success has been a direct result of unwavering commitment to high service standards and fierce loyalty towards clients.
We position ourselves as strategic partners with our clients and always act in the interest of our clients, looking for ways to go the extra mile to bring more benefits to them than were contracted for. Our resort staff training facilitators are not only experienced; they also spend a lot of time researching new trends and how to offer the best service.
Talk to us and let us train your resort staff on-site. However, if you feel that on-site training will not work for you for now, then enroll your staff in our online courses. We have made our online courses easy to understand and include video tutorials. Fill in the form below and let us give you resort staff the best training.