60+ Years Combined Hospitality Experience        Call/ WhatsApp: +27 82 765 9238      Email: training@hospitalitycourses.co.za

housekeeping staff member making the bed in a game lodge

 

The Hospitality Success Coaching Club

 

For B&B and Guest House Owners Who Want to Fill Rooms, Build Great Teams, and Earn More — Month After Month

Transform your guest house from “surviving” to thriving with expert guidance, tools, and coaching from South Africa’s leading hospitality trainer, Samkeliso Nkwanyane.

 

Are You Struggling to Grow Your Guest House or B&B?

Running a B&B or guest house should be fulfilling — but for many owners, it’s become stressful and exhausting.
You love hospitality, but you didn’t expect it to feel this hard.

Let’s be honest — do any of these sound familiar?

Common Challenges Guest House Owners Face

 

💸 You’re Not Making Enough Money

  • Your rooms are beautiful, but bookings are inconsistent. Some weeks you’re full, and others, you’re nearly empty.
  • You’re not sure if your rates are too high or too low, and you’re constantly guessing what price will attract guests.
  • Even when you’re busy, the profit doesn’t show because of hidden costs, commissions, and poor pricing strategies.

 

📉 Your Marketing Isn’t Working

  • You post on Facebook and Instagram, but nothing seems to bring bookings.
  • You are overly reliant on third parties and spending a lot of money paying commissions.
  • You’ve listed on Booking.com and Airbnb, but your occupancy is still sitting below 50%, and most of your bookings only come in on weekends or public holidays.
  • Weekdays are quiet, and you can’t seem to attract corporate or long-stay guests.
  • You’ve tried boosting posts or running ads, but you’re not sure what works, and it feels like you’re throwing money away.
  • You don’t have a proper marketing plan or content strategy, and every month feels like starting over.
  • You’re not sure how to position your property, or what makes your B&B truly stand out in your area.
  • You see others in your area fully booked — and wonder, “What are they doing that I’m not?”

 

👩🏽🍳 Staff Problems Are Draining You

  • Your staff members are unmotivated or inconsistent — sometimes excellent, sometimes careless.
  • Guests complain about service quality or cleanliness, and you end up doing everything yourself.
  • It feels like your team just doesn’t understand your standards or care as much as you do.
  • You’ve hired and retrained multiple times, but nothing seems to stick.

 

🛏️ You’re Spending Money in the Wrong Places

  • You’re unsure what linen quality to buy, or you keep replacing poor-quality items.
  • Suppliers charge high prices, and you’re not sure who to trust.
  • You want your guest house to look professional but don’t know where to start with setup or upgrades.

 

You’re Tired of Doing Everything Alone

  • You’re the owner, manager, marketer, housekeeper, and receptionist — all in one.
  • You’re stuck in your business that you can’t even take a holiday.
  • You don’t have anyone to bounce ideas off or guide you.
  • Some days, you feel like giving up because it seems like you’re working hard but not getting ahead.

 

Introducing the Hospitality Business Coaching Club

 

If This Sounds Like You — You’re Not Alone

Most B&B and guest house owners in South Africa face the same challenges, especially in the first few years.
 

But the good news is — it doesn’t have to stay this way.

That’s why I created the Hospitality Success Coaching Club — a monthly program designed to help you turn your guest house into a profitable, well-managed business, with expert support every step of the way.

 

We already have the blueprint to success. Let us walk the journey with you while you watch your income skyrocketing!

 

What You’ll Get Every Month

 

1. Live Group Coaching

Join a monthly online coaching session with fellow B&B and guest house owners across Gauteng.
Learn real, practical strategies on:

  • Increasing occupancy and revenue
  • Rate setting and OTA management
  • Marketing your guest house effectively
  • Managing and motivating staff
  • Delivering a 5-star guest experience

 

2. Tailored Coaching and Support for B&B and Guest House Owners

Get personal support through a private monthly session to focus on your business’s biggest challenges and opportunities.

 

3. Staff Training & Development

Your team represents your brand.
Every month, I’ll help you train and upskill your staff in areas such as:

  • Housekeeping excellence
  • Front of house and guest relations
  • Breakfast and F&B service
  • Upselling and guest satisfaction

(On-site training available for Gauteng members.)

 

4. Hospitality Business Toolkit

Access ready-to-use templates and resources:

  • Rate calculators
  • Marketing planners
  • SOP checklists
  • Staff performance templates
  • Supplier recommendations (linen, amenities, etc.)

 

5. Community Support & Networking

You’ll join a private WhatsApp community of serious B&B and guest house owners.
Ask questions, share ideas, and connect with people who understand your journey.

 

Real Support. Real Results.

I’ve helped hundreds of hospitality businesses across South Africa and beyond — from boutique guest houses to 5-star lodges.
 

Now, I want to bring that same experience to you, every month, right where you are.

 

💼 Membership Options

Tier

What’s Included

Monthly Fee (ZAR)

Starter

Monthly group coaching + toolkit + WhatsApp support

R1,999

Pro

Everything in Starter + 1 private call per month + quarterly staff training

R2,999

Elite

All of the above + quarterly on-site staff training + marketing templates + priority hotline

R7,999–R9,999

No long-term contract. Cancel anytime with 30 days’ notice.

 

Bonuses for Founding Members (First 20 Sign-ups)

  • R500 discount for your first 3 months
  • Free business assessment session (valued at R3,000)
  • Free listing on hospitalitycourses.co.za Recommended Guest Houses

 

Meet Your Coach: Samkeliso Nkwanyane

Founder and Creative Director of Sam Hospitality,
 

Samkeliso has trained and coached hospitality teams across Africa, from 3-star guest houses and lodges to luxury 5-star resorts.
 

With 20+ years of experience in hospitality operations, training, and guest experience optimization, he now helps B&B and guest house owners like you build profitable, sustainable hospitality businesses.

 

📅 How to Join

  1. Click “Join Now” below.
  2. Choose your membership tier.
  3. Receive your welcome pack, WhatsApp invite, and next coaching call details.

👉 Join the Hospitality Success Coaching Club Now
Limited to Gauteng-based guest houses and B&Bs.

💰 Why You Shouldn’t Wait

B&B and Guest House Owners who joined the Hospitality Success Coaching Club have seen incredible results within months:

  • 💸 Average revenue increase: R32,000–R68,000 within just 6 months
  • 📈 Occupancy growth: From 35% to over 70% on average
  • 🌟 Guest satisfaction ratings: Improved by 27% after implementing our service standards training
  • 👩🏽💼 Staff turnover: Reduced by 50% thanks to better leadership and motivation techniques

 

These are real, measurable improvements achieved through consistent coaching, training, and support.

And unlike many programs that offer one-size-fits-all advice, we do not apply a blanket approach.
 

Every guest house and B&B is different — your location, your market, your staff, and your challenges are unique.
 

That’s why we work with you personally to develop tailored solutions that fit your business, your goals, and your guests.

Every month you delay joining, you’re leaving thousands of Rands on the table — and giving your competitors the advantage.

 

🚀 Don’t Get Left Behind

The most successful guest houses and B&Bs in Gauteng are investing in their growth right now.
If you want your property to be among them, this is your moment to act.

👉 Click Here to Secure Your Spot Now — Only a Few Spaces Available
Start transforming your B&B or guest house today and see results within your first 90 days.

 

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On-site Training to Game Lodges in All Provinces

 

Tel: +27 82 765 9238

E: training@hospitalitycourses.co.za