The Hospitality Business Coaching Club (HBCC)

 

Fill Your Rooms. Fix Your Systems. Earn More — Month After Month.

 

A practical, results-driven coaching club for B&B and Guest House Owners who are tired of guessing, under-charging, and doing everything alone.

 

Led by Samkeliso Nkwanyane, South Africa’s leading hospitality trainer with 20+ years’ experience helping guest houses, lodges, and boutique hotels increase occupancy, improve service standards, and grow profitability.

 

If Your Guest House Is Still Sitting at 40–60% Occupancy, Read This Carefully

Running a B&B or guest house should be fulfilling and profitable.

Instead, for many owners, it feels like:

• Constant stress
• Inconsistent bookings
• Long hours with little reward
• And the pressure of doing everything yourself

You didn’t start your guest house to struggle month after month — but that’s exactly where many good properties get stuck.

The truth:

Most guest houses don’t fail because of bad rooms.
They fail because of poor pricing, weak marketing, inconsistent service, and no clear systems.

 

Does This Sound Like Your Reality?

💸 Inconsistent Income & Cash-Flow Stress

• Full on weekends, quiet during the week
• No steady corporate, long-stay, or repeat guests
• Discounting to fill rooms — and still not seeing profits

📉 Marketing That Doesn’t Convert

• Posting on Facebook and Instagram with no real results
• Over-reliance on Booking.com and Airbnb
• High commissions eating into your margins
• No clear positioning — you look like “every other guest house”

👩🏽‍🍳 Staff Issues That Drain You

• Inconsistent service and cleanliness
• Guests complain, and you end up fixing everything
• You retrain staff again and again — with no lasting improvement

⏰ You’re Doing Everything Yourself

• Owner. Manager. Marketer. Receptionist. Housekeeper.
• No proper systems
• No time off
• No one to guide you or sanity-check your decisions

If this sounds familiar, you are exactly who HBCC was created for.

 

Introducing the Hospitality Business Coaching Club (HBCC)

 

Your Shortcut to a Profitable, Well-Run Guest House

The Hospitality Business Coaching Club is a monthly coaching and support program designed to help B&B and Guest House Owners:

• Increase occupancy (including weekdays)
• Charge the right rates with confidence
• Reduce reliance on OTAs and commissions
• Build reliable, motivated teams
• Run their guest house like a real business — without burnout

This is not theory.
This is practical, proven hospitality expertise, delivered monthly, in a way you can actually implement.

 

Why HBCC Works When Others Don’t

Most owners:

• Learn through expensive trial and error
• Take conflicting advice from Facebook groups
• React instead of planning

HBCC gives you:

• A clear roadmap
• Monthly expert guidance
• Proven tools and templates
• Accountability and support

Instead of guessing, you execute with confidence.

 

What You Get Every Month Inside HBCC

 

1. Monthly Live Group Coaching (Focused on Results)

Join live online coaching sessions where we work on what actually moves the needle in a guest house:

• Increasing occupancy and revenue
• Smart pricing and rate optimisation
• OTA management without losing profit
• Marketing that converts enquiries into bookings
• Creating a consistent 5-star guest experience
• Systems that reduce owner burnout

You’ll leave each session knowing exactly what to do next.

 

2. Personalised Guidance & Ongoing Support

Your guest house is unique — and your challenges are specific.

You get direct access to:

• Practical advice for your situation
• Clear answers instead of guesswork
• Guidance that helps you avoid costly mistakes

No more doing this alone.

 

3. Staff Training & Service Excellence Support

Your staff either protect your reputation — or damage it.

Inside HBCC, you’ll receive guidance on:

• Housekeeping standards
• Front-of-house & guest relations
• Breakfast & basic F&B service
• Upselling and guest satisfaction

(Selected Gauteng members may qualify for on-site staff training support.)

 

4. Hospitality Business Toolkit (Done-For-You Resources)

You don’t need more information — you need tools you can use immediately.

You get access to:

• Rate and pricing calculators
• Marketing and occupancy planners
• SOPs and service checklists
• Staff performance templates
• Trusted supplier recommendations

These tools alone can save you months of trial and error.

 

5. Private Community of Serious Guest House Owners

You’ll join a private WhatsApp community of owners who:

• Are serious about growth
• Share insights and wins
• Understand the realities of running a guest house

No noise. No beginners. Just real support.

 

Real Support. Real Results.

B&B and Guest House Owners inside HBCC have achieved:

• 💸 Revenue increases of R32,000 – R68,000 within 6 months
• 📈 Occupancy growth from 35% to over 70%
• 🌟 Improved guest satisfaction ratings
• 👩🏽‍💼 Reduced staff turnover through better systems and leadership

These results come from consistent coaching, training, and implementation — not quick fixes.

 

Why Learn from Samkeliso Nkwanyane?

Samkeliso is the Founder and Creative Director of Sam Hospitality and has trained and coached hundreds of hospitality businesses across Southern Africa — from small guest houses to luxury 5-star lodges.

With over 20 years of experience in hospitality operations, training, and guest experience optimisation, he now helps B&B and Guest House Owners build profitable, sustainable businesses.

 

This Costs Less Than One Empty Room Per Month

One empty room.
One discounted booking.
One poor pricing decision.

That often costs more than HBCC.

The real question is not:

“Can I afford this?”

The real question is:

“How much longer can I afford to keep guessing?”

 

Join the Hospitality Business Coaching Club Today

If you want:

• More consistent bookings
• Better cash flow
• Clear systems
• Stronger staff
• Less stress

 

Then this is your next step.

👉 Join HBCC for R1,999 per month – Cancel anytime

Limited spaces to ensure quality support.

Stop surviving.
Start running your guest house like a real business.

Sign up below