60+ Years Combined Hospitality Experience Call/ WhatsApp: +27 82 765 9238 Email: training@hospitalitycourses.co.za
Deliver the unforgettable guest experiences your lodge is known for — consistently, confidently, and at a 5-star level.
At Sam Hospitality, we specialize in on-site, results-driven training designed exclusively for safari lodges. Whether your goal is to refine service standards, boost guest satisfaction, or prepare for peak season, our expert-led programs guarantee visible transformation.
The Ultimate 5-Star Service Transformation
Your full lodge team (Front of House, Housekeeping, Food & Beverage, and Front Office) trained to world-class standards through theory, role play, and real-time practicals.
Perfect for lodges aiming for total service excellence and guest experience mastery.
Elevate Your Guest Experience
Focused training on Front of House, Housekeeping, and F&B Service — refining communication, anticipatory service, table settings, wine & cocktail knowledge, and room presentation.
Ideal for lodges seeking consistent 5-star service across all departments.
Sharper Skills, Smoother Service
Targeted training for Housekeeping and F&B teams to enhance grooming, guest interaction, and presentation standards.
Boosts morale, confidence, and attention to detail.
Bronze Package – 3 Days
A Strong Start to Service Excellence
Fast, focused training to refresh or onboard your team. Emphasis on guest readiness, communication, and presentation.
Perfect for lodges with new or rotating staff.
✅ Over a decade of transforming leading safari lodges across Africa
✅ Practical, on-site training customized for your property
✅ Delivered by hospitality experts with 5-star and safari lodge backgrounds
✅ Proven to increase guest satisfaction, team morale, and revenue
📅 Book Your 2026 Training Week Now
Secure your preferred 2026 dates early — our training calendar fills up fast!
👉 Limited availability for only a few lodges in 2026.
📞 +27 82 765 9238
📧 training@hospitalitycourses.co.za
🌐 www.hospitalitycourses.co.za