Maintain Housekeeping Supplies

Training Delivered On-site in All Areas

Course Overview

This is a 1-day training delivered to your storekeepers, housekeeping supervisors and executive housekeeper, delivered on-site at your establishment. The housekeeper must be able to maintain the housekeeping standards through effective staff management and procedures. 

The housekeeper must plan and organise the following: people, time, budgets and expenses, work methods, supplies, materials and equipment. Suitable for resorts, hotels and lodges.

Specific Outcomes

On completion, the learner will be able to:

• Explain safety procedures to ensure a safe working environment when lifting heavy or bulky items.
• Sate procedures for the correct handling and transporting of goods to storage areas.
• State measures for securing receiving areas from unauthorised access.
• Stress the importance of maintaining a safe working environment by ensuring receiving areas are clean and tidy at all times.
• Stress the importance of maintaining optimum storage conditions.
• Explain stock rotation procedures and benefits.
• State organisational procedures for completing accurate records of items received, stored and issued.
• Stress the importance of maintaining a constant stock of housekeeping items.
• Stress the importance of immediately reporting signs of pest infestation.
• Carry out all work per work schedule in an organised and efficient manner.
• Describe the decisions made and reasons for action taken in response to an unexpected situation. (Range of unexpected situations: delivery not received, delivery damaged while being transported to storeroom, accidents)
• Check that deliveries of housekeeping supplies are according to the purchase specification. (Range of housekeeping supplies: machinery, cleaning equipment, cleaning agents, customer supplies, furnishings, fixtures and fittings)
• Check that deliveries comply with order and delivery documentation.
• Report any quality or quantity discrepancies to line manager.
• Complete delivery documentation accurately.
• Check that items remain undamaged during handling and transportation to storage areas.
• Use only safety approved methods for quickest transfer possible.
• Handle cleaning agents, machinery and equipment safely.
• Report low stock levels of housekeeping items to the appropriate person before minimum levels are reached.

Target Group

This course is suitable for

• Storekeepers
• Executive housekeepers
• Assistant housekeepers
• Housekeeping Managers

This short course is designed for new and existing hotel groups, lodges, resorts,  hospitals, universities and other hospitality businesses.

Duration for this course is 3 day for existing staff, however, we need more time for new staff that do not have the experience. Minimum number required for on-site training is 8 staff. Contact us now for a quote. 

Course Objectives

The housekeeping department is very important. To function well, supplies need to be maintained at all times.  

Here are the topics covered in this course:

• Receiving areas
• Deliveries
• Handling and transporting items
• Lifting heavy and bulky items
• Using trolleys
• Safe handling of chemicals, equipment and machinery
• Storage areas
• Maintaining storage areas
• Mantaining storage conditions
• Storage of housekeeping supplies
• Stock control and records
• Reporting low stock levels
• Stock rotation
• Pest control

If you have 8 or more staff, we will come to your establishment and provide the training on-site / in-house.  Contact us now for a quote by filling in the form below.

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