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Training Delivered On-site in All Areas

Maintain Housekeeping Supplies

Course Overview

This is a 1-day training delivered to your storekeepers, housekeeping supervisors and executive housekeeper, delivered on-site at your establishment. The housekeeper must be able to maintain the housekeeping standards through effective staff management and procedures. 

 

The housekeeper must plan and organise the following: people, time, budgets and expenses, work methods, supplies, materials and equipment. Suitable for resorts, hotels and lodges.

 

Specific Outcomes

On completion, the learner will be able to:

  • Explain safety procedures to ensure a safe working environment when lifting heavy or bulky items.
  • Sate procedures for the correct handling and transporting of goods to storage areas.
  • State measures for securing receiving areas from unauthorised access.
  • Stress the importance of maintaining a safe working environment by ensuring receiving areas are clean and tidy at all times.
  • Stress the importance of maintaining optimum storage conditions.
  • Explain stock rotation procedures and benefits.
  • State organisational procedures for completing accurate records of items received, stored and issued.
  • Stress the importance of maintaining a constant stock of housekeeping items.
  • Stress the importance of immediately reporting signs of pest infestation.
  • Carry out all work per work schedule in an organised and efficient manner.
  • Describe the decisions made and reasons for action taken in response to an unexpected situation. (Range of unexpected situations: delivery not received, delivery damaged while being transported to storeroom, accidents)
  • Check that deliveries of housekeeping supplies are according to the purchase specification. (Range of housekeeping supplies: machinery, cleaning equipment, cleaning agents, customer supplies, furnishings, fixtures and fittings)
  • Check that deliveries comply with order and delivery documentation.
  • Report any quality or quantity discrepancies to line manager.
  • Complete delivery documentation accurately.
  • Check that items remain undamaged during handling and transportation to storage areas.
  • Use only safety approved methods for quickest transfer possible.
  • Handle cleaning agents, machinery and equipment safely.
  • Report low stock levels of housekeeping items to the appropriate person before minimum levels are reached.

 

Target Group

This course is suitable for

  • Storekeepers
  • Executive housekeepers
  • Assistant housekeepers
  • Housekeeping Managers

 

This short course is designed for new and existing hotel groups, lodges, resorts,  hospitals, universities and other hospitality businesses.

 

Duration for this course is 3 day for existing staff, however, we need more time for new staff that do not have the experience. Minimum number required for on-site training is 8 staff. Contact us now for a quote. 

 

Course Objectives

The housekeeping department is very important. To function well, supplies need to be maintained at all times.  

 

Here are the topics covered in this course:

  • Receiving areas
  • Deliveries
  • Handling and transporting items
  • Lifting heavy and bulky items
  • Using trolleys
  • Safe handling of chemicals, equipment and machinery
  • Storage areas
  • Maintaining storage areas
  • Mantaining storage conditions
  • Storage of housekeeping supplies
  • Stock control and records
  • Reporting low stock levels
  • Stock rotation
  • Pest control

 

If you have 8 or more staff, we will come to your establishment and provide the training on-site / in-house.  Contact us now for a quote by filling in the form below.

 

hotel housekeeping cleaning chemicals
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